Return and Refund Policy

Thank you for shopping with us! Here's a simplified version of our return and refund policy:

7-Day Return Policy:

• You have 7 days from the delivery date to return your item for a refund or exchange if you're not satisfied.

 

Eligibility for Returns:

• Items must be unused, unaltered, and in their original packaging.

 

How to Return:

1. Contact our customer service within 7 days of receiving your order to request a return.

2. Pack the item securely with all original accessories, documents, or labels.

3. We’ll arrange for the return, usually offering a convenient pick-up option at no cost to you.

4. Once we receive and verify the item, we'll process your refund or exchange within 7 business days.

 

Refunds:

• After your return is approved, your refund will be processed within 7 business days to your original payment method. Please allow time for your bank or credit card company to process the refund.

 

Exchanges:

• If you want to exchange an item (e.g., for a different size or color), let us know when requesting the return. Exchanges depend on product availability.

 

Damaged or Defective Items:

• If your item arrives damaged or defective, contact us immediately. We'll guide you on how to return the item and arrange for a replacement or refund.

Order Cancellation:

• If your order is canceled due to unavailability or any other reason, we’ll refund the full amount to your original payment method within 7 business days.

 

Contact Us:

• Customer Service:

• Email: seetouchchennai@gmail.com

• Call: +91 7010266689

• Ticket: Support

Policy Updates:

• We may update this policy, so please check back periodically.

Thank you for shopping with see-touch.com: