Refund - Return Policy:

Thank you for shopping with us! Here's a simplified version of our return and refund policy:

7-Day Return Policy:

You have 7 days from the delivery date to return your item for a refund or exchange if you're not satisfied.

Eligibility for Returns:

How to Return:

Contact our customer service within 7 days of receiving your order to request a return.
Pack the item securely with all original accessories, documents, or labels.
We’ll arrange for the return, usually offering a convenient pick-up option at no cost to you.
Once we receive and verify the item, we'll process your refund or exchange within 7 business days.

Refunds:

After your return is approved, your refund will be processed within 7 business days to your original payment method. Please allow time for your bank or credit card company to process the refund.

Exchanges:

If you want to exchange an item (e.g., for a different size or color), let us know when requesting the return. Exchanges depend on product availability.
Delivery of Exchanged Product: Typically within 15 days, subject to stock availability.

Damaged or Defective Items:

If your item arrives damaged or defective, contact us immediately. We'll guide you on how to return the item and arrange for a replacement or refund.

Order Cancellation:

If your order is canceled due to unavailability or any other reason, we’ll refund the full amount to your original payment method within 7 business days.

Policy Updates:

Thank you for shopping with see-touch.com: